FAQs
Q: Can you customize the things you make?
A: Absolutely! Because everything is handmade, I’m happy to tweak designs—even small changes like size, color, or wording. Just drop me a message via the Contact page and we’ll make it happen.
Q: Where do you ship?
A: We ship anywhere within the United States and Canada.
Q: How much will it cost to ship my order?
A: We offer multiple shipping options so you can choose what works best for speed and price at checkout.
Q: Do you offer local pickup?
A: We do. Use the 'Contact Form' located in the 'Contact Us' page to advise us you would like to place an order to pick up. We will send you an invoice for payment, and once paid, we will send you an email (or text if indicated) with pickup information.
Q: How long will my order take?
A: We hate vague answers, but in this case, "it depends," is the best reply we can give. For ready-to-ship items, I aim to package and send within 3 business days. Custom or made‑to‑order designs may take a bit longer. and if you have questions or need to discuss shipping times, please use the contact form on our 'Contact Us' page.
Q: How can I reach you if I have a question about my order?
A: The best way to reach us is through the 'Contact Us' page.
Q: Are there discounts available?
A: We're glad you asked! Yes! When you join our email list, you’ll receive exclusive discount codes and early notice of sales. We also offer occasional deals—check our social media or emails for updates. Plus, bulk orders may qualify for special pricing.
Q: Do you offer subscription boxes?
A: Not yet, but it's something we're considering in the future!
Q: What kind of wood do you use to make your products?
A: We use a variety of woods to create our pieces. Our favorites are various plywood (walnut, maple, cherry, sapele, mahogany, cedar, and red oak) from a small business in South Carolina and hardwoods from a small business in Colorado. We also use Baltic birch purchased from a local small business, and a product called Purebond from Home Depot.